Elite FID 2.0 Adjustable Bench

Expected better packaging during shipping. Everything was kinda loose in one box. product is okay, sturdy, and easy to assemble.

Had a hard time assembling. Tightening and removing some existing bolts was difficult in some angles. For example, replacing the existing bolts that connect the extension to the bench with the new extension.theres a few things i feel like maybe with different design choices like making the metal bars slightly wider to increase the tightening range on the sides could have made assembly much more easier.

Rating is based on a balance of functionality, practicality, and value.

Welding: 8.5/10

Materials: 9/10

Packaging: 4/10 (Parts may get damaged during transport due to lack of padding, but this is part of the value saved)

Customer Support: 8/10

There were minor scratches on a few parts and one of the metal pivot point components was bent. It didn't take me much effort to bend the warped part back, so it's not much of an issue there. The seat was damaged due to loose components in the box, and it took some time for customer support to respond, but everything was sorted out in the end. I will definitely purchase from Northern Fitness again. Thanks.

This is my favourite fitness equipment company. They have the best customer service and i really like all the equipment we have bought so far. We are enjoying it and will keep adding down the road.

Many thanks guys your awesome even when a part had issues customer service is top notch !!!

Great equipment, professional. The instructions for assembling need to be more detailed.